Privacy Policy & HIPAA Notice

Effective date: October 19, 2026. You can ask our front desk for a printed copy of this notice at any time.

Notice of Privacy Practices (HIPAA)

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Balance Choice Care PA PLLC is required by law to keep your protected health information (PHI) private, to give you this notice of our legal duties and privacy practices, to follow the notice that is currently in effect, and to tell you if there is a breach of your unsecured health information.

How we may use and share your health information

• Treatment: to provide and coordinate your care, for example with other providers, labs and pharmacies.
• Payment: to bill and get paid by you, your health plan or others.
• Health care operations: to run our practice, improve care and train staff.
• Appointment reminders: to contact you about appointments and services.
• As required by law, and for public health and safety, health oversight, lawsuits and legal actions, law enforcement, workers' compensation, and organ donation, coroners and funeral directors, as the law allows.

We will not use or share your information for marketing, sell your information, or share psychotherapy notes without your written permission. For any other use not described here, we will ask for your written permission. You may take back that permission in writing at any time.

Your rights

• Get a copy of your medical record, on paper or electronically.
• Ask us to correct your medical record.
• Ask us to contact you in a certain way or at a certain place (for example, a different phone number).
• Ask us to limit what we use or share. If you pay for a service in full out of pocket, you can ask us not to share that information with your health plan.
• Get a list of those with whom we have shared your information.
• Get a paper copy of this notice.
• Choose someone to act for you, such as a health care proxy or legal guardian.
• File a complaint if you feel your rights have been violated.

Questions or complaints

Contact our Privacy Officer at 516-386-8663 or Services@bccmedspa.com, or write to us at 409 Knickerbocker Ave, 2nd Floor, Brooklyn, NY 11237. You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints. We will not take action against you for filing a complaint.

We may change this notice. The new notice will apply to all information we have about you, and will be available on this page and at our clinic.

Website privacy policy

• Forms: our booking request, contact and newsletter forms collect your name, phone number, email and preferred appointment time. Please don't send health details through the website or by email. Call us instead.
• Online booking: medical appointments are booked in a secure calendar provided by healow (eClinicalWorks), our electronic health record system.
• Payments: deposits and membership payments are processed by Square. We never see or store your card number.
• Cookies: with your permission, we use Google Analytics, Google Ads and Meta (Facebook) cookies to understand how visitors use our site and to measure our ads. If you click "Decline", these cookies are not used. Meta (Facebook) and Google Ads tracking is never used on our Family Medicine booking page.
• We do not sell your personal information.
• Newsletter: you can unsubscribe at any time by emailing Services@bccmedspa.com.